Frequently Asked Questions

No long reads here - just quick answers to help you bake, prep, and snack with confidence.

Product Question

Are the changing bags waterproof?

Yes - our bags feature a waterproof lining and easy-care exterior to handle everyday spills and messes. For longevity, we recommend gentle wipe cleaning and avoiding full submersion or machine washing.

Is the padding comfortable for newborns?

Yes - the change mat is softly padded to provide a comfortable, supportive surface for newborns and toddlers while you’re on the go.

How much can the bag hold?

The internal mesh pockets can be used for baby's diapers and other supplies, while the exterior pockets can be used to store parent's things.
The Tiny Nomads bag is thoughtfully designed to carry essentials for quick, on-the-go changes. To keep it looking beautiful for longer, we recommend avoiding overloading and using the provided stroller hooks for heavier items.

Does the bag come with a strap?

Yes - it has 49.2" adjustable strap featuring a matching vegan leather shoulder pad for added comfort and an elevated finish - making it effortless to carry anywhere.

Is the fabric safe for sensitive skin?

Yes - our materials are carefully selected to be gentle and safe for everyday use, including for delicate newborn skin.

Care & Cleaning

How do I clean the bag?

Simply wipe clean with a soft, damp cloth. For best results, avoid machine washing or soaking to preserve the finish and structure.

How do I keep the bag smelling fresh?

Simply air it out regularly and wipe the interior clean after use. For extra freshness, you can place a small, gentle fabric-safe sachet inside when not in use.

Shipping & Orders

Where do you ship?

We currently ship Australia-wide, with international shipping options coming soon. Join our mailing list to be the first to know when we expand globally. 

How long does shipping take?

Orders are typically dispatched within 1–2 business days, with delivery across Australia taking approximately 7–10 business days depending on your location.

Can I track my order?

Yes - once your order is dispatched, you’ll receive a tracking link via email so you can follow it every step of the way.

What is your return policy?

We accept returns within 30 days of delivery on unused items in their original condition and packaging. For hygiene reasons, used products cannot be returned. Return shipping costs are the responsibility of the customer unless the item is faulty. If your order arrives damaged, please contact us within 48 hours with photos so we can assist. Refunds are processed back to your original payment method once approved.

Here to Help You Every Step of the Way

If you have questions about your order or our products, our team is always ready to assist.

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